Eligibility
You must be at least 18 years old to access or use Xura. By using our platform, you confirm that:
- The information you provide during registration and use is accurate and up to date
- You are legally capable of entering into binding agreements in your jurisdiction
- You are accessing the platform on behalf of yourself or, where applicable, an authorised organisation
- You will comply with all applicable laws, regulations, and the terms set out in this document
Services
Xura is a multi-technology clean energy feasibility platform. Our services include, but are not limited to:
- Bulk and single-address feasibility analysis across EV fast charging, battery storage (BESS), rooftop solar, and energy efficiency technologies
- CSV, XLS, and XLSX file uploads for batch address processing
- Google Sheets integration as a live data source for analysis
- LLM-powered analysis and scoring via third-party AI providers (OpenAI, Google Gemini)
- Calendar scheduling with event management, guest notifications, and ICS import/export
- Secure document upload, in-app viewing, and password-protected sharing via the Presentation module
- Role-based access control, user management, and audit logging for organisations
We reserve the right to modify, suspend, or discontinue any part of the platform or its features at any time, with or without prior notice.
User Accounts
Account responsibility
To access the platform, you must create an account or accept an invitation from an administrator. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.
Accurate information
You agree to provide accurate, current, and complete information during registration and to update that information if it changes. Providing false or misleading information may result in immediate account suspension.
Account security
You must notify us immediately at info@ev-xura.com if you become aware of any unauthorised access to or use of your account. Xura is not liable for any loss or damage arising from your failure to maintain credential security.
Suspension and termination
We reserve the right to suspend or terminate accounts that violate these Terms, engage in fraudulent activity, or pose a security risk to the platform or its users.
Analysis Jobs & Platform Use
Job processing
Analysis jobs are processed subject to platform capacity and the availability of third-party LLM services. Xura does not guarantee specific processing times or uninterrupted availability of analysis features.
Data you upload
You are responsible for ensuring that any address data, files, or Google Sheet content you submit for analysis complies with applicable data protection laws and does not infringe third-party rights. By uploading data, you grant Xura a limited licence to process that data solely for the purpose of delivering analysis results to you.
Third-party integrations
Connecting Google Drive or Google Sheets to Xura is done at your own discretion. Xura is not responsible for data loss, access issues, or changes in availability caused by Google's APIs or policies.
Shared documents
When you share documents via the Presentation module, you are responsible for the content of those documents and for ensuring that the recipients are authorised to receive them. Xura is not liable for unauthorised distribution of shared credentials.
Analysis Results & Limitations
AI-generated estimates
Feasibility scores, LLM summaries, and site-level analysis produced by Xura are AI-generated estimates based on the data you provide and publicly available information. They do not constitute professional engineering, financial, legal, or investment advice.
No guarantee of accuracy
Xura does not warrant the accuracy, completeness, or fitness for purpose of any analysis results. Results may be affected by the quality of input data, the limitations of LLM models, and changes in external data sources.
User responsibility
You are solely responsible for independently verifying analysis results before making any investment, planning, construction, or regulatory decision. Xura expressly disclaims liability for decisions made in reliance on platform outputs without independent validation.
User Conduct
By using Xura, you agree not to:
- Use the platform for any unlawful, fraudulent, or harmful purpose
- Upload files or data that contain malware, viruses, or other malicious code
- Attempt to gain unauthorised access to any part of the platform, its systems, or other users' accounts
- Scrape, harvest, or systematically extract data from the platform without written permission
- Reverse-engineer, decompile, or disassemble any part of the platform's software
- Upload, submit, or share content that infringes intellectual property rights or violates privacy laws
- Interfere with or disrupt the operation of the platform, its infrastructure, or other users' experience
- Share your account credentials with unauthorised third parties
- Use the platform to send unsolicited communications or spam to event guests or document recipients
We reserve the right to suspend or terminate access and take appropriate legal action for any breach of this section.
Intellectual Property
Platform ownership
All content, software, design, branding, logos, graphics, and intellectual property comprising the Xura platform are owned by or licensed to Xura and are protected under applicable intellectual property laws.
Restricted use
You may not copy, reproduce, distribute, sublicence, modify, or commercially exploit any part of the platform or its content without our prior written permission. Nothing in these Terms transfers any intellectual property rights to you.
Your content
You retain ownership of the data, documents, and files you upload to the platform. By submitting content, you grant Xura a limited, non-exclusive, royalty-free licence to store, process, and display that content solely to provide the services to you.
Third-Party Links & Services
Third-party integrations
Xura integrates with third-party services including Google Drive, Google Sheets, OpenAI, and Google Gemini. Your use of these integrations is subject to the respective providers' terms of service and privacy policies.
No endorsement
References to third-party services or links to external websites do not constitute endorsement by Xura. We are not responsible for the content, availability, privacy practices, or reliability of any third-party platform.
Risk
You access third-party services integrated with or linked from Xura at your own risk. Xura is not liable for any harm, data loss, or service disruption arising from your use of third-party integrations.
Limitation of Liability
To the maximum extent permitted by applicable law, Xura and its affiliates, directors, employees, and service providers shall not be liable for:
- Indirect, incidental, special, or consequential damages of any kind
- Loss of profits, revenue, data, business opportunities, or anticipated savings
- Decisions made in reliance on AI-generated analysis results without independent validation
- Service interruptions, downtime, or technical failures beyond our reasonable control
- Unauthorised access to your account or data resulting from your failure to maintain security
- Loss or corruption of uploaded files, analysis results, or calendar data
- Actions or omissions of third-party service providers (LLM providers, Google APIs, email services)
Where liability cannot be excluded by law, our total liability to you shall not exceed the greater of the amount you paid to us in the twelve months preceding the event giving rise to the claim, or £100.
Indemnification
You agree to indemnify, defend, and hold harmless Xura, its officers, employees, partners, affiliates, and service providers from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to: your use of the platform or violation of these Terms; data or content you upload or submit; your violation of any applicable law or third-party right; or any decision you make based on analysis results without independent verification.
Privacy
Your use of Xura is also governed by our Privacy Policy, which forms part of these Terms. The Privacy Policy explains how we collect, use, store, and safeguard your personal information. By using the platform, you acknowledge that you have read and agree to the Privacy Policy.
Read our Privacy PolicyTermination
By Xura
We reserve the right to suspend or terminate your access to the platform at any time, with or without prior notice, if you breach these Terms, engage in conduct that poses a risk to the platform or other users, or for any other reason at our sole discretion.
By you
You may stop using Xura at any time and request account deletion by contacting us at info@ev-xura.com. Termination does not affect any rights or obligations that arose before the termination date.
Effect of termination
Upon termination, your right to access the platform ceases immediately. We may retain your data in accordance with our Privacy Policy and applicable legal obligations.
Governing Law
These Terms shall be governed by and construed in accordance with applicable law. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of the applicable jurisdiction. If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.
Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes in our services, technology, or applicable law. When we make material changes, we will update the effective date at the top of this page. We encourage you to review this page periodically. Continued use of Xura after any changes become effective constitutes your acceptance of the updated Terms.
Contact Us
If you have questions, concerns, or requests regarding these Terms & Conditions, please contact us: